Kenya Power’s prepaid system collapses, causes customer distress

Kenya Power’s prepaid system collapses, causes customer distress
27 January 2019, Nairobi — Electricity distributor Kenya Power has come under renewed pressure after a technical hitch prevented homes and businesses from receiving prepaid service since Wednesday evening. The firm on Thursday evening said the hitch was solved, adding that a backlog of purchases prevented users from accessing their electricity tokens. M-Pesa payments for … More »

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